Access and use of our Web site, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out below.

By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between Action Sports Media Ltd and the customer will exist once an order has been accepted, processed, dispatched and received.

Company details
This Site is owned by Action Sports Media Ltd. Action Sports Media Ltd’s registered office is 1 West Smithfield, London, EC1A 9JU, United Kingdom. Registered no. 04456223

Disclaimer
To the fullest extent permitted at law, Action Sports Media Ltd is providing this Web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this Web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Action Sports Media Ltd does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Action Sports Media Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Action Sports Media Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Action Sports Media Ltd, its affiliates, directors, employees or other representatives.

Our catalogue and Web site images, descriptions and colours are subject to change and are for illustration only. In the event of a particular colour or variation not being available we will make every attempt to find a suitable alternative.

Fulfillment
Due to the nature of our business, stock availability can not be guaranteed. If your goods are in stock the order will be shipped in order to reach you within 5 working days. Payment is not taken from your credit card until stock has been checked and the order is ready for shipping.

Once you have placed an order with Action Sports Media Ltd an e-mail will be sent to you confirming your order details. A second e-mail will be sent once your order has been dispatched. It is important that you give us a valid e-mail address so you can receive these e-mails.

Cancellation of orders
Unfortunately, given the nature of electronic commerce, it is not possible to cancel an order placed on the Web site. If you are unhappy with your goods once they arrived you are entitled to returns for goods for a refund or replacement. Please check the order confirmation screen carefully before completing your order.

Pre-orders
Where an item is marked as “Available for pre-order” an expected delivery date will be shown. If you order the goods, they will be dispatched as soon as we receive them from our suppliers. We will not take payment for the item until it is dispatched to you.

Payment and Security
We accept payments from Visa, Mastercard, Access, Switch, Solo, Delta and Visa Electron cards. Unfortunately, we are unable to process payments from American Express. For your security, all our credit card transactions are processed by World Pay. World Pay ensure that any card details sent by you are encrypted and held securely. No one else, including us, has access to your credit card details.

Delivery
Orders that will be shipped to reach the customer within 5 working days and must be signed for so please make sure there will be someone available at your delivery address. Orders received after 12pm will be processed on the next working day. If you want to track the status of your order please log on to the Web site to the ‘My Account’ section and view Order History..

Prices displayed on the Web site are inclusive of VAT, except where you have ticked the check box to view ex-VAT prices.

Action Sports Media Ltd’s VAT no. is GB798844056

Returns Policy
IMPORTANT please ensure that you write your order number or postcode on any returns, without this we will not know who has returned the item and it will not be processed.

Non-faulty items must be sent back in their original unused condition within 14 days of the invoice date. Once received, we will offer an exchange or a full refund if required. CD's, videos, games and DVD's will not be accepted unless they are returned sealed. You will be required to pay postage when returning your exchange items to us.

Faulty items are dealt with individually. Goods are guaranteed against manufacturing defects and all will have to be inspected by us and some by the manufacturer before we can accept them as faulty. Please return your goods to us - once we are satisfied the goods are faulty we will offer a FREE, replacement, exchange or refund.


Privacy policy   
Action Sports Media Ltd are dedicated to protecting your privacy. When you place an order with Action Sports Media Ltd you will need to supply us with your name, billing address, shipping address, phone number, e-mail address, a password and payment card information. Your e-mail address and password are to be used to access the ‘My Account’ area. Please keep these details safe. In addition you will be able choose to opt in to receiving further catalogues and other Action Sports Media Ltd promotional material, e-mail newsletters and special offers from Action Sports Media Ltd partner companies. If at any time you no longer want to continue receiving material from Action Sports Media Ltd, please log in to the ‘My Account’ section and uncheck the opt-in boxes.

Secondly, if you receive an e-mail newsletter you can also ‘unsubscribe’ by clicking on the link at the end of each e-mail. We endeavour to remove all e-mail opt-outs within 3 working days. Action Sports Media Ltd will not disclose your details to any third party without your permission. In order to improve customer service and ease of Web site use we will observe customer traffic patterns, purchase data and Web site use. Action Sports Media Ltd abide by the Data Protection Act 1998.

Security   
Action Sports Media Ltd takes security seriously. We use the latest SSL (Secure Sockets Layer) software encryption technology. This means that information passed between your computer and our Web site cannot be accessed by anybody other than us. Even if anybody could access this data it would be corrupted and appear illegible.

Your name and address will be held on the servers but your payment card details will not. Once payment card details have been validated and approved these will be deleted. Although this means that you will need to input your details for each order it only takes a minute and makes it completely safe to order online with us. Placing your order with Action Sports Media Ltd is at least as safe as placing it in store, by mail, phone or fax.